Every Lead Answered.Every Tour Confirmed.Every Owner Engaged.
A 6-agent AI sales engine purpose-built for vacation ownership. Lift tour show rates, recover rescissions, activate owners, and close international buyers in 91+ languages, 24/7, while plugging directly into your CRM and PMS.
A $10.5B industry running on too few conversations.
Vacation ownership is bigger and healthier than ever. The bottleneck is not demand. It is the gap between an interested prospect and a confirmed tour, an active owner, or a closed upgrade.
Six leaks every vacation ownership marketer feels.
You probably recognize all six. Each one hides millions in unrealized VPG, owner upgrades, and recovered rescissions.
Tour shows are dropping, VPGs are flat
No-shows quietly erase millions. Manual reminder calls hit voicemail. Reps burn shifts on unqualified pitches.
Speed-to-lead kills conversion
A web inquiry that waits 30 minutes is already cold. Most sales centers cannot answer in seconds, every minute, on every channel.
Owner upgrades do not scale
In-house upgrades, referral asks, and unused-package activations need 1-to-1 conversations. Email blasts get ignored.
Multilingual buyers slip through
Latin America, Brazil, and EU buyers reach an English-only rep, then disappear. You lose the deal before it starts.
Social comments are pure intent, ignored
Every "How much?" or "Is this still available?" on Instagram or Facebook is a hand-raise. Most go unanswered, or worse, become a public complaint.
The rescission window is a black box
New owners with one unanswered question cancel inside the cooling-off period. First-stay activation is left to chance.
Six high-impact plays for vacation ownership,
and these are just the start.
These are six of the plays we see drive the fastest revenue lift in vacation ownership, tour shows, owner upgrades, multilingual, social, rescissions, member services. Powered by ChattiLiveā¢, CommentResponderā¢, and DottiDeepLinkā¢. Our platform is configurable to any flow you can name, this is the start of the menu, not the end of it.
Fill the calendar, qualify before they walk in
ChattiLiveā¢ qualifies, books, and confirms tours on web, SMS, and Messenger. Pre-tour reminders, eligibility checks, and reschedule offers protect the show rate. DottiDeepLinkā¢ resolves the visitor before the first message.
- Conversational tour booking on web, SMS, and ads
- Automated reminders, reschedules, no-show recovery
- Eligibility, household, income gates handled before booking
Turn quiet owners into upgrade conversations
ChattiLiveā¢ triggers 1-to-1 SMS outreach from your CRM the moment an owner signals interest, books a stay, or passes a tenure milestone. Always on-brand, always tethered to your playbook.
- Behavioral triggers from your CRM and PMS
- Personalized upgrade pitches per ownership tier
- Open-dated package activation and re-booking
Every comment answered. Every buyer pulled into DM
CommentResponderā¢ replies in your brand voice in seconds, hides spam, and pulls high-intent commenters into private DMs where ChattiLiveā¢ closes the tour.
- Real-time replies on Meta and TikTok
- Auto-DM high-intent commenters to a sales thread
- Sentiment, spam, and crisis monitoring 24/7
Sell in Spanish, Portuguese, French, and 88 more
ChattiLiveā¢ on verified WhatsApp Business with green-check trust runs native (not translated) conversations in 91+ languages. Reach buyers in Mexico, Brazil, Colombia, Argentina, and the UK the way they prefer.
- Official WhatsApp Business API, green-check verified
- Native conversation in 91+ languages
- Rich media: floor plans, PDFs, video, interactive buttons
Deflect routine calls, escalate the ones that matter
ChattiLiveā¢ handles reservation changes, points balance, banking, and exchange questions instantly. Human reps focus on revenue moments instead of "what is my balance?"
- Instant answers to reservation and points questions
- Hot-handoff with full context to live agents
- Surveys, post-stay feedback, and NPS automation
Close the cooling-off gap, activate the first stay
ChattiLiveā¢ runs a rescission-window concierge that answers buyer-remorse questions in under a minute, books the first stay, and turns nervous new owners into engaged members.
- Sub-minute response inside the rescission window
- Guided first-stay booking and onboarding
- Proactive nudges based on member sentiment
These are just six of the highest-impact plays. Our platform runs many more.
Have a flow in mind that is not on this list? Our platform is configurable to any sales, service, or retention conversation you can name. We start with the play that moves the needle fastest, then layer on the rest as you scale.
Real conversations our platform is having right now.
Six conversations powered by ChattiLiveā¢ and CommentResponderā¢, on-brand, on-playbook, in their language.
Six AI agents. One vacation ownership playbook.
Single-model chatbots guess. Our patent-pending architecture coordinates six specialized agents that cross-validate every reply against your data, your tone, and your KPIs.
Maestriā¢
Goal Orchestrator
Aligns every conversation to your KPIs. Revenue per lead, show rate, retention, every reply has a target.
Dottiā¢
Identity & Data
Reverse-resolves anonymous web traffic and enriches every prospect with 2,000+ attributes.
Mattiā¢
Creative on the Fly
Personalizes copy and imagery per audience segment, language, and life stage.
Chattiā¢
Conversational Closer
Runs your sales playbook on web, SMS, WhatsApp, and Messenger in 91+ languages.
Omniā¢
Cross-Channel Brain
Picks the right channel and moment, with one continuous memory across every touchpoint.
Audittiā¢
Compliance Guard
Hard-tethers every reply to your approved playbook. No hallucinations, no off-brand promises.
Built for the realities of vacation ownership.
Patent-pending multi-agent engine
Six specialized agents that cross-validate every reply. Single-model chatbots cannot match this for accuracy or steering.
Plugs into your CRM, PMS, and ad stack
Salesforce, HubSpot, GoHighLevel, Zoho, plus custom PMS and ad platforms. Bi-directional sync, zero rip-and-replace.
Live in days, not quarters
Ingests your website, brochures, and playbooks instantly. Pilot a tour-recovery flow in days, not a six-month implementation.
SOC 2 Type II certified
Enterprise security, data segregation, encryption at rest and in transit. Your data never trains public models.
Pilot one play.
See the lift in weeks.
Tell us where the biggest leak is, tour shows, owner upgrades, social, multilingual, rescissions, and we will scope a focused pilot you can stand up fast.
30-minute working session
No generic deck. We map your highest-leverage flow live.
Pilot scoped in days
One channel, one play, one measurable KPI to start.
Plays nice with your stack
CRM, PMS, ad platforms, dialer, no rip-and-replace.
[1] Industry sizing, owner-household, and tour-conversion benchmarks per the American Resort Development Association (ARDA) and the ARDA International Foundation, State of the Vacation Timeshare Industry: United States Study. arda.org.