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Reputation Management · Google-approved app

Your reputation, answered in minutes.

ConversionIQ brings Google Reviews into the same AI platform that already runs your comments, chats, and messages. A new review arrives with a priority alert, Chatti drafts a reply grounded in your business, and you approve it or let it publish on its own, around the clock.

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Works with
Google ReviewsGoogle ReviewsFacebookFacebookInstagramInstagramTikTokTikTok
  • 14-day free trial
  • Google-approved app
  • SOC 2 Type II
  • Auto-Pilot off until you say so
  • MinutesFrom review to reply
  • 1 feedReviews, comments, and chats
  • 91+Languages
  • 24/7With Auto-Pilot on
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The Problem

The review you don't answer is the one that costs you.

Reputation management is how a business monitors and responds to what customers say about it in public, starting with its reviews. Before anyone calls you, books with you, or buys from you, they read your reviews. Your star rating is often the loudest signal in whether a new customer picks you or the business down the street.

Reviews are the thing most companies handle last

Reviews usually get handled in a separate tool, days later, if at all. A one-star sits unanswered over a weekend. A glowing five-star never gets a thank you. Every one of those moments quietly moves a customer toward someone else, and you never see it happen.

The fix is not another dashboard. It is answering every review quickly, in a voice that sounds like someone who actually works there, without adding a person to watch one more inbox.

Google Reviews

Google Reviews, now a channel you own.

Connect your Google Business Profile and your reviews become part of ConversionIQ, handled in the same place as your comments, DMs, SMS, and calls.

  • Never miss a review

    The moment a review posts, it lands in your feed, and the ones that need a person come with a priority alert. A one-star never sits unseen again.

  • Replies that sound like you

    Chatti drafts each response from your own knowledge base, so it reads like someone who actually works there, not a generic template.

  • You decide how much runs on its own

    Approve every reply yourself, or switch on Auto-Pilot and let Chatti respond around the clock. Auto-Pilot ships switched off, so nothing publishes until you choose it.

  • One view, every rating

    See and filter all your reviews by star rating in one place, right alongside every other conversation your customers are having with you.

  • Your knowledge, your call

    Use the same knowledge base that already powers your comments and chats, or give reviews a dedicated one with its own policies and tone.

  • Invite reviews in the conversation

    When a customer is already talking to you on another channel, Chatti can invite them to share their experience on Google, right in the conversation.

Why ConversionIQ

Not another review dashboard.

Most review tools bolt one more inbox onto your stack. ConversionIQ answers reviews with the same AI that already handles every other conversation you have with customers.

Standalone review tools

  • One more dashboard and one more login
  • Canned templates that sound like templates
  • Reviews handled apart from comments, chats, and DMs
  • Replies that ignore what the customer said elsewhere
  • A reply posted, and the conversation ends there

The ConversionIQ Way

ConversionIQ

  • Reviews in the same feed as every other channel
  • Replies grounded in your own knowledge base
  • One voice across reviews, comments, chat, SMS, and WhatsApp
  • Approve each reply, or let Auto-Pilot answer
  • An AI built to move every conversation toward an outcome

Getting Started

Live in minutes. No developers needed.

  1. Connect

    ConversionIQ is a Google-approved app, so connecting is a secure sign-in. No API keys, no developer work.

  2. Ground

    Use the knowledge base that already powers your comments and chats, or create a dedicated one just for reviews.

  3. Choose

    Start by approving every reply. When you are ready, switch on Auto-Pilot and Chatti answers around the clock.

  4. Answer

    New reviews land in your feed with a priority alert when they need a person, right next to every other conversation.

Who It's For

Built for businesses that live by their rating.

The same conversation engine, tuned to the way your industry actually sells.

Hotels, Resorts & CasinosDental & OrthodonticsReal Estate
Restaurants & QSRHome ServicesVacation Ownership
Healthcare & Med SpaAuto Dealerships
Explore all 22 industries

Frequently Asked Questions

Frequently asked questions about reputation management.

Connect your Google Business Profile, and new reviews arrive in ConversionIQ, with a priority alert when one needs a person. Chatti drafts a reply grounded in your business's knowledge base. You can approve each reply or let Auto-Pilot publish them for you.
Only if you want it to. Auto-Pilot ships switched off. Until you turn it on, Chatti drafts and you approve. When you do turn it on, Chatti can respond around the clock.
Chatti writes each reply from your own knowledge base, so responses reflect your actual business, your offers, and your voice, rather than a one-size-fits-all script.
Yes. Reviews use the same knowledge base system as the rest of ConversionIQ. Share one central knowledge base across every channel, or give Google Reviews a dedicated one with its own policies and tone.
Yes. ConversionIQ is a Google-approved app. Connecting your Google Business Profile is a secure sign-in through Google, with no API keys or developer work.
No. Google Reviews is part of the ConversionIQ platform, handled through CommentResponder™ alongside your Facebook, Instagram, and TikTok comments.
Reviews sit alongside your webchat, SMS, WhatsApp, Messenger, Instagram, Facebook, and TikTok conversations, all in one platform.
ConversionIQ is SOC 2 Type II certified. Google review content is never used to train any AI model, and it is deleted from our systems within 30 days. Auto-replies only happen if you turn them on.

Go Deeper

See how it fits the rest of your stack.

Get started

Stop letting reviews answer for you.

Start answering every review in minutes, grounded in your business, in the same place you handle every other conversation.

Start 14-Day Free TrialBook a Demo

Google-approved app · SOC 2 Type II