Hi everyone,
Big week. A more granular view into your billing, compliance you control, campaigns that stop the moment a contact converts, and alerts that make sure no lead ever slips. Plus a look at what’s about to land, including a first meeting with ChattiLiveâ„¢ Voice, speaking with an uncanny, human-like presence.
Two-minute read. Let’s go.
New this week
- Never miss a lead, even in another tab. Working directly in ConversionIQ? Web Push Notifications are now live: real-time browser alerts for new leads and conversation assignments, so no one has to keep the platform open and watching. Each agent controls which moments ping them. It’s an added option, not a replacement for the CRM and lead routing you may already have in place.
- Total clarity on what you’re spending. The new AI Actions Usage & Billing Dashboard is live and complete: eight at-a-glance views of your usage, plan limits, overages, and a predictive curve showing exactly where you’ll land by cycle’s end. Export to PDF or CSV anytime. No billing surprises.
- Marketing consent, captured your way. You now tell ChattiLiveâ„¢ which consent details to collect, when to ask, and what language to use, and Chatti gathers it naturally in the flow of conversation. Every consent moment is stored as an immutable, audit-ready record right on the contact. Built for TCPA and GDPR.
- Campaigns that know when to stop. Set a real goal on any campaign (a sale, a booking, a call) and the instant a contact converts, they’re pulled from the queue automatically. No more texting people who already bought. The campaign simply stops.
- Cleaner leads, smarter CRM. Chatti now captures email-only contacts (not just phone), keeps every record fast and searchable, and auto-files a summary to the contact the moment a conversation closes. Returning visitors pick up right where they left off, full context intact.
- Native SMS inside HubSpot. HubSpot users can now send an SMS or enroll a contact into a ChattiLive campaign directly from HubSpot workflows, with no technical setup required.
What’s cooking (and it’s big) 🔮
- Meet ChattiLive™ Voice. 📞 Voice took a major leap: we cut premature hang-ups by ~80%, taught it to recognize a genuine goodbye (in English, Spanish, and Italian) before ending a call, and gave it the ability to pull answers from your Knowledge Base mid-conversation. Adjustable voice speed and sensitivity, too. Closing in on prime time.
- A completely reimagined platform. Our overhauled desktop experience is deep in QA: redesigned workspaces, per-workspace insights, sentiment analytics, and multi-role management. The biggest leap this product has ever taken, and it’s getting close.
- Campaigns get serious firepower. Coming soon: A/B/C message testing (you can even pit your own copy against a Chatti-written variant), full visibility into why messages are queued, one-click drill-down from any metric to the exact contacts behind it, and CSV export of everything.
- Compliance that travels with the contact. A smarter opt-out model where consent and preferences follow each contact across every channel, so opting out of one thing never cuts off the service messages they still want. Airtight on TCPA.
- Your data, flowing where you need it. New APIs to push conversion events and contacts straight into the platform, plus server-side tag-manager dispatch so a consented lead flows into your analytics and ad tools with zero client-side work.
Every one of these came from listening. Hit reply and tell me what would move the needle for your business. There’s a real chance you’ll see it in a future edition. The more you tell us, the faster the roadmap moves.
See you next Wednesday. âš¡
Jason Tremblay
Co-Founder & CEO, ConversionIQ
P.S. 🎙 I joined the Canadian Resort & Travel Association podcast this week to talk about how much revenue quietly leaks out of a business through slow response times, and how conversational AI closes that gap. If customer engagement is part of your growth plan, it’s worth a watch. Grateful to CRTA, Gaetan Babin, and The Podcast Blueprint for a great conversation. Watch the episode â–¶
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lands every week. Product updates, growth, and customer wins, distilled into a five-minute read.