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22 de octubre de 2026
Hi there, My take Open your own phone and think about which messages you actually reply to. Probably not the marketing email buried in a promotions tab, or the text from a number you don’t recognize. More likely it’s WhatsApp, the place where you talk to real people, where a message feels like a conversation [...]
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14 de octubre de 2026
Hi there, My take Your customers reach you from everywhere. A comment on an Instagram post. A question in your website chat. A reply to an SMS or WhatsApp campaign. In that moment, the only thing that matters is whether the answer they get truly understands them: who they are, what they need, and the [...]
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30 de septiembre de 2026
Hi there, My take Anyone can build an AI that generates words. The hard part, the part that actually matters, is understanding what a person really means. Sarcasm read as sincerity. A furious customer handled like a casual one. A genuine question mistaken for an attack, or an attack waved through as feedback. Get that [...]
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23 de septiembre de 2026
Hi there, My take For months I’ve told you the biggest leap in our product was “getting closer.” This week it arrived, and every ConversionIQ user is now on it: a completely rebuilt platform. Here’s why it matters more than a redesign. The things we get excited about in this newsletter, Chatti acting on its [...]
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26 de agosto de 2026
Hi there, My take A couple of weeks ago I wrote that the best software is starting to act on its own, and I hinted that something big was in heavy testing. Here it is. Until this week, a campaign sent everyone messages on the same fixed schedule. The loyal customer who always replies at [...]
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12 de agosto de 2026
Hi there, 🍻 First, an invitation If you’re in Central Florida next week, come spend Wednesday evening with us. On August 19 we’re hosting AI After Hours at our Orlando HQ, 5 to 7pm, with ONE Agency and the Orlando Chamber of Commerce. No stage, no jargon, no sales pitch. Just a straight answer to one question: [...]
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6 de agosto de 2026
Hi there, My take Yesterday we hosted Mara Lezama Espinosa, Governor of Quintana Roo, home to Cancún, the Riviera Maya, and Tulum, at our Orlando offices. It was a genuine honor to welcome her and say, in person, “Madame Governor, welcome to Orlando.” We talked about the future of tourism and how AI can help [...]
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29 de julio de 2026
Hi there, My take: Trust in AI is earned by watching it work, not hearing about it. Every week I get asked some version of the same question: “Can I actually see how the AI will respond before I turn it loose?” It’s the right question, and until now the honest answer was “sort of.” [...]
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22 de julio de 2026
Hi there, Greetings from London! The most interesting conversations we’re having right now don’t sit in one time zone. This week alone has us in London: an evening with the Institute of Travel and Tourism at the House of Lords, meeting with partners and technology peers, and tonight, a room full of the founders, business [...]
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15 de julio de 2026
Hi there, One thing I’m seeing For the last couple of years, most companies treated AI-driven customer engagement as an experiment. A pilot on one channel. A small test. Something to keep an eye on. That phase is ending. What I’m watching right now is volume: enterprises moving their entire comment and conversation operations onto [...]
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8 de julio de 2026
Hi there, Big week. Chatti just landed on TikTok, your campaign analytics went fully transparent, and HubSpot got a lot more flexible. That analytics upgrade? You saw it cooking here last week. Plus a look at what’s about to land, including a completely reimagined platform that’s getting close. Two-minute read. Let’s go. New this week What’s [...]
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Hi everyone, Big week. A more granular view into your billing, compliance you control, campaigns that stop the moment a contact converts, and alerts that make sure no lead ever slips. Plus a look at what’s about to land, including a first meeting with ChattiLive™ Voice, speaking with an uncanny, human-like presence. Two-minute read. Let’s go. New [...]
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Hi everyone, Here’s a hard truth: while most companies are still arguing about whether AI can sell, yours already is, 24/7, across every channel, in 91+ languages, while you sleep. That’s the bet you made with ConversionIQ, and every week we’re going to show you it’s paying off. Starting today, The Signal lands in your [...]
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